Shabab residents now want the county government to shut down the Nakuru West Dispensary citing poor service delivery.
The residents claim that the staff in the hospital are often rude and take time before they attend to patients.
“In case one comes with a serious emergency one cannot be treated immediately and yet one often hears them chatting on the background while locked up in a room,” said Peninah Nyaboke a resident.
She claimed that attempting to approach them for services have always been met by rude nurses.
“Why would we have a clinic that is only operated when the doctors and nurses are in the mood to do so,” she wondered.
“There has not been any upgrading done to improve the clinic and it is the way it was constructed more than 30 years ago,” said Ms Jemimah Wachira another resident.
Mr Peter Mwangi noted that the clinic is often shut for the medics to go on lunch break.
“Why can’t they work in shifts to ensure that the hospital can attend to the sick when called upon? This is joking with the welfare of the sick people,” he lamented.
They were speaking to the press on Tuesday during a visit to the facility.
In an earlier interview Nakuru Chief of Health Samuel Mwaura had pointed out staffing as one of the major challenges facing the dispensaries in the area.
“We however intend to recruit more doctors and nurses so that we can ensure that all the patients are taken care of when need be,” he said.