The Directorate of Criminal Investigations (DCI) has said criminals are using the IEBC register to illegally swap sim cards.
According to DCI, the register which is available online is used to identify victims of the scam.
Speaking on Friday, DCI boss, George Kinoti urged Kenyans to provide information that would help in apprehending the culprits.
He made the remarks during a mobile money fraud risk engagement forum by Safaricom and the banking industry.
“We have noted that criminals are using the IEBC register which is available online to register sim cards which end up being used to carry out criminal activities,” said Kinoti.
Kinoti acknowledged that the curbing the vice has become challenging due to a number of factors.
“The fight against cyber-crime is facing a number of challenges because criminals have come up with sophisticated avenues to defraud innocent Kenyans,” he further noted.
However, Kinoti assured Kenyans that the fight against SIM card swap fraud is on course.
At least 12 Safaricom employees have been charged for fraud with cases of customers falling prey to fraudsters having risen.