A video of a matatu conductor snatching a lady from fellow conductors before romantically lifting her to his matatu has gone viral.

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The conductor who plies the Githurai 45 route was heading to Nairobi's CBD but made stops to pick other customers. However, it is how hustled to get the two passengers that left Kenyans in amazement.

In the video, he is seen snatching a lady passenger from fellow conductors, and like in many of the Soap Opera shows we watch every evening on our televisions, he 'romantically' lifts the lady and carefully places her one of the seats.

The lady passenger who had no otherwise but comply looks relaxed and calm; you could think she was indeed enjoining how everything was unfolding for her.

The incident has elicited mixed reactions, with some saying it was one of the best customer care service they had ever seen in matatu industry with the city of Nairobi.

Here are a number of reactions recorded.

Mary Ngige said: "Hahaha wow that's awesome. I love my country Kenya 🇰🇪 😘😘😘😘."

Erick Muthomi noted: "I wish ningekuwa nabebwa hivyo,, customer care seems at its level best."

John Maina said: "This is the best customer care service especially during the rainy season."

Julia Wanjiru Kamau said:"😂🤣😂this is real comedy. Soon we will see that conductor kwa Churchill show.🤣😂we will celebrate him for loving his job. 😍😎I hop mshahara yake iko poa for good service he have😎🤣"

Anitah Kemmunto said:"I wish everyone loved their Job like this guy.."

Here is the video