CA director general Francis Wangusi. [Photo/the-stamp.co.ke]
The Communication Authority of Kenya has announced plans to revamp the e-commerce platform in Kenya.
This is due to increased illegal provision and use of postal and courier services by some of the e-commerce platforms something that lowers the credibility and trust levels of such services.
“The authority would like to inform the general public that it is in the process of revamping the regulatory framework to provide for the sustainable growth of trust in the e-commerce environment in Kenya,” the authority’s director general Francis Wangusi said in a public notice.
Wangusi has since adviced members of the public to procure postal and courier services only from duly-licensed and compliant entitie.