Cabinet Secretary Fred Matiang'i [Photo/barakafm]
The Kenya Airports Authority (KAA) has called upon the Labour Court to dismiss the case involving Cabinet Secretary Fred Matiang'i and former Jomo Kenyatta International Airport (JKIA) security guard Daizy Cherogony.
The former security guard is suing the KAA over wrongful dismissal after she denied Matiang'i priority service and forced him to line up for security checks at the airport.
Through lawyer Lorraine Oyombe, her former employer now says Cherogony breached its Human Resource Manual and disciplinary action through her mishandling of the CS.
“The claimant was issued with a show cause letter. She was informed that it had been reported that she had uttered the words 'I do not care who you are...you have to queue like all other passengers’ even after the Cabinet Secretary had introduced himself,” she indicated in the memorandum of defense filed at the Nyeri Labour Court.
The former security guard also had a disciplinary record dating back to September 2014 where she was issued with a warning letter for being involved in an unpleasant exchange of words with Kenya Airways manager Halima Sankali.
“The claimant was informed that she was expected to serve and attend to customers in a respectful and polite manner while displaying high etiquette and standards of professionalism,” said Ms Oyombe.