The Kenya Commercial Bank (KCB) has denied claims of an alleged data breach in one of its systems.
In a statement to newsroom on Friday, the bank termed the claims as malicious misinformation that has caused concern amongst some of its customers.
The bank said investigations have revealed that the customer data breach has been found to be false.
“We wish to assure all our customers that our platforms and data are highly secured. KCB Group systems including the mobile app have been extensively tested and validated by our internal and the best external data security experts. Multiple layers of encryption, private keys and unique authentication are among the key embedded data security features that safeguard our mobile app,” read the statement in part.
The bank further said its working with the relevant authorities to take the necessary legal action against the parties who originated with the misinformation.
“Our commitment as a trusted partner is to continually offer secure and best in class banking experience using new technology.”