Energy CS Charles Keter.[Photo/the-star.co.ke]
Kenya Power has acknowledged that there were errors in its billing system.
The error led to overcharging of consumers.
“We have now put in place mechanisms to ensure such estimations do not arise and our expectation going forward is that we will have bills that are accurate,” KPLC chief executive Kenneth Tarus said yesterday.
He was speaking during the inauguration of the firm’s new chairperson Mahboub Maalim.
Maalim replaced former National Assembly speaker Kenneth Marende who served from December 2014, and retired last December.
Tarus said the inflated bills arose from an upgrade in their billing systems.
On Monday, Energy and Petroleum Cabinet Secretary Charles Keter refuted claims that Kenya Power has been backdating electricity bills leading to the current inflated charges.