Kenya Power has announced that customers will not be able to buy prepaid tokens between 10 pm on Tuesday and 6 am Wednesday.

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According to the company, the shut down is meant to create room minor maintenance exercise.

“To enhance our service delivery, we regularly undertake system maintenance. Following the recent improvements on our prepaid system, we have greatly enhanced the customer experience in purchase and delivery of prepaid tokens,” the firm said in a press statement on Tuesday.

“While the timing has been planned to result in the least disruption, we regret any inconvenience that may be experienced by customers,” it added.

Over the past one week, customers have been experiencing delays in purchasing prepaid tokens.