Kenya Airways Lounges at JKIA were rated the second best after Taipei, in Taiwan by SkyTeam passengers in a recent survey.
The state of the art Lounges in JKIA, Nairobi were opened at the end of 2014 and have consistently won international awards over the past two years.
The Simba Lounge and Pride Lounge are for the exclusive use of Premier World passengers flying from or transiting through Kenya Airways’ JKIA hub. The lounges are also used by Sky Priority passengers from the airline’s SkyTeam partners who rated them amongst the top in the world.
Pride Lounge, which is set on 991 square metres, features a circular layout overlooking the airside. It will provide premium hospitality complete with a Cigar Room, Piped music (sectional), Washrooms and showers, a Kiddy Zone and a Dining/ Working area.
Simba Lounge spans 360 square metres. Features of the rectangular lounge are: Smoking Zone, Family Lounge, Business Experience Centre, Piped music (entire facility), Washrooms and showers, Noise Proof Quiet Zone for sleeping and a Dining/Working area.
The SkyTeam Alliance was also awarded ‘Airline Alliance of the Year’ for the third year in a row in the latest Air Transport News Awards that took place in Salzburg, Austria, on Saturday, March 26th
Commenting on the accolade, KQ CEO Mbuvi Ngunze said; “We are proud to be rated among the top in our service delivery. More so because this recognition is not just a vote about our product facilities offered, but also combine our customers’ very clear perceptions about our service standards."
On his part, SkyTeam Chief Executive Officer & Managing Director Perry Cantarutti said; "Winning this award for a second consecutive year is a great honor and clearly demonstrates that SkyTeam's customer-focused approach is being recognized by the industry and valued by our customers.”
“We are focused on delivering value to our 20 member airlines and their 665 million customers by creating a seamless travel experience across our network of 1,057 destinations and will continue to implement more industry-leading services and benefits to enhance the travel experience throughout the SkyTeam network," Perry added.