The residents of Majengo and Biafra have questioned the workings of Thika Water and Sewerage Company (THIWASCO) following the continued water shortage in the region.
In an interview, residents from the two estates complained of periodical and continued water shortage that had paralyzed household and business activities.
Last week, water was opened to flow out of supply pipes in various areas with the company claiming it was meant for cleaning the supply pipes.
One of the company’s personnel who spoke anonymously said Thiwasco was also unblocking and replacing old supply pipes which had contributed to the shortage.
“We have opened running water to clean the pipes. So let this not be a big story. Thiwasco is here to solve this,” the officer said.
Billing has also been an issue of concern with most residents complaining that the amounts they are asked to pay is ridiculous.
“Whether I use water or not the bill will be constant. When I left my house for my one month holiday, a short message was sent to me to make payment of Sh387 to the company yet no one was using the water,” said Karuga Francis, an MKU University student residing in Biafra