Safaricom headquarters. [businessdaily.co.ke]
Safaricom has been reeling from the effects of NASA's boycott of its products which has reportedly affected its bottom line.The telecommunications firm is locked in another dispute with the Communications Authority over its Masoko e-platform.The authority's director general, Francis Wangusii, is concerned that the platform is not consistent with Safaricom's licensing terms.Operators can build the electronic platform that supports e-commerce as well as facilitate the financial payments. This is what I believe Safaricom have done and it is all within their license agreement. However, when it comes to the logistics of delivery of those services, they have no license to do that since the only permit we have is a postal and courier one and to provide that service they will have to get a license from us,” Wangusii told the Standard in an interview.The platform is a week old as it is designed to ease business by allowing consumers and vendors to create accounts.It is modeled on Amazon.