Customer using national bank's mobile banking app [Photo/techweez]
The National Bank of Kenya’s mobile banking services is set to undergo a system upgrade according to a recent announcement by the bank.
The banks mobile application provides customers with a variety of payment options such as National Hospital Insurance Fund (NHIF), utilities and school fees.
The upgrade will also aim to provide more security as they continue to expand their services on a digital platform.
“With this app, we can more easily offer our customers the banking products and services they need to help them reach their financial goals and, at the same time, offers the bank the opportunity to grow revenue streams,” National Bank managing director Wilfred Musau said.
Customers can access mobile banking services by dialing National Bank’s USSD code *625# or by downloading the mobile app.
“National Bank continues to embrace innovation while driving a digital bank agenda as a way of increasing efficiency in service delivery and driving financial inclusion. Our goal is to become the go-to digital bank and we are therefore excited over our unique mobile banking solutions, which offers versatility to our customers,” said Musau.