Thika Matatu Owners Association (MOA) chairman Maina Kariuki has urged Public Service Vehicles (PSV) operators to exercise discipline while at work.
Kariuki said that they have received various complaints from the public of some conductors and drivers alleged to be using abusive language and signs while at work.
Kariuki warned that they will not hesitate to take stern action against any operator who would be found contravening rules of conduct.
“We have information that some operators are harassing and abusing commuters, we are not going to tolerate such behaviour,” warned Kariuki.
Kariuki asked commuters to report such cases to the police so that action can be taken.
“It’s unlawful for people to hurl insults at other through spoken words, gestures or any other form,” said Kariuki.
The chairman said that the Thika MOA branch will sensitize operators on the need of conducting themselves in a proper manner while at work.
Kariuki further urged PSV operators to adhere to all road regulations. He noted that accident cases have gone down noting that there is need for motorists and pedestrians to follow the rules.
Kariuki said that they will continue to work with the government in order to bring sanity in the lucrative transport industry.
He however urged the government to engage all stakeholders in decision making to avoid resistant on policies aimed at regulating the sector.