City Hall has been losing approximately Sh1.8 million every week due to system failure and a weak enforcement mechanism.
This was revealed during a Public Accounts Committee meeting yesterday.
It was revealed that City Hall was making losses amounting to millions of shillings, especially in the parking department.
Appearing before the committee, County Finance Executive Vesca Kangogo admitted that they had not reached their full potential in terms of revenue collection due to slow internet connectivity and downtime on the Jambo Pay payment platform.
"System downtime and internet failure have continued to cost the county revenue, but we are in the process of implementing mitigation measures to deal with this," said Ms Kangogo.
The Auditor General also indicated that in the 2015-2016 financial year, 38 per cent of motorists in the city were non-compliant when it came to paying for parking services.
This means out of every 100 vehicles parked, 38 defaulted. This is despite the county government automating more than 90 revenue collection streams.Kangogo took issue with the Jambo Pay payment system, saying the county encountered challenges in verifying whether motorists had paid.
She said there was no physical evidence issued to motorists to show that they had paid for parking, meaning county workers could not easily identify vehicles that had not paid.