Pauline Shamola, a Safaricom customer care attendant from Nakuru centre who on Tuesday went down on her knees to assist a disabled person, has been honoured by the National Council for Persons With Disabilities.
Her photo, taken by a passerby, has been trending on social media since Tuesday winning praise and appreciation from many.
NCPWD Chairman David ole Sankok in the company of two council members visited Safaricom Nakuru centre where they appreciated Pauline with a Safaricom branded cake, and two NCPWD branded t-shirts.
Ole Sangok promised to reward Pauline with a certificate for her exemplary service to a deserving person.
Pauline could not hold back her tears as Sankok gave her words of encouragement for assisting 52-year-old William Kisumo, a Tanzanian national who had visited the centre on Tuesday to purchase a Safaricom sim card.
Pauline was however not allowed to speak to the media as company guidelines do not allow.
Kisumo, a father of six who spends the whole day begging along Kenyatta Avenue in Nakuru has no legs.
While speaking to journalists, he said that poverty drove him from Tanzania adding that although he has knowledge in leather work, he has no capital to start a business.
He said the little saving he had made was consumed after he paid medical bills for her daughter who has a heart ailment.
While appealing to well wishers to assist him, Kisumo said he can run a business.
Unfortunately Sankok said that NCPWD can do little to assist him since he is not a Kenyan national.
“The funds from NCPWD are only meant to benefit the disabled from Kenya who must be registered with the NCPWD and therefore we can do very little," Sankok.
He challenged the government of Tanzania to set aside enough funds to assist the disabled since most of them seek refuge in Kenya.