A customer conducting an MPESA transaction. [Photo/howtodiys.com].

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Safaricom will soon launch an SMS reversal service that will enable its MPESA customers to reverse any wrong transactions of money by use of text message.

According to safaricom, the new system has been under testings within its staff and on Wednesday they extended the trial to a few customer before its launched which is very soon. 

The SMS reversal service will require the customer that has send money to a wrong person to Sms the transaction code to 456 of which , the transfer will be immediately suspended. 

“Safaricom has introduced a service where you can reverse money sent to another person in error. Simply send the wrong M-Pesa transaction message to 456,” said safaricom in a text message send to its subscribers on Wednesday.

Safaricom also added that after sending the text message , the customer care will in two hours confirm the transaction and they will reverse the money without dispute. 

The leading telecommunication company in Kenya says that it has 500 Mpesa transactions every second and out of all this transactions they receive over 10,000 calls daily requesting money reversals. 

This even comes as they launched the ' 1tap' lipa na Mpesa. By just using a phone sticker , a card or a wristband you will be connected to your MPESA account.