Kenya Power and Lightning company managing director Ken Tarus with New board Chairman Mahboub Maalim during an Introduction media briefing in Nairobi's Stima Plaza on January 9, 2018. [PHOTO/the-star.co.ke]
Kenya Power and Lighting Company (KPLC) has accepted that the recent inflated bills sent to Nairobians had massive errors.
They said the errors in the KPLC billing system was what resulted into overcharging of consumers.
“We have now put in place mechanisms to ensure such estimations do not arise and our expectation going forward is that we will have bills that are accurate,” KPLC chief executive Kenneth Tarus said yesterday.
He spoke during the inauguration of the company's new chairperson Mahboub Maalim who replaced former National Assembly Speaker Kenneth Marende.
Tarus clarified that the inflated bills arose out of an upgrade in their billing system but that the problem has since been solved.
This will come as good news as Nairobians were poised to lose billions of shillings from the wrong bills.
Over 60 percent of KPLC's revenues come from Nairobi with the remaining 40 percent coming from the rest of the country.